DELIVERY POLICY
We ship to almost everywhere!
LOCAL SHIPPING
We charge a net $5 to ship to almost everywhere in Singapore!
A tracking number will be provided, and location of parcel during transit is always available.
We reserve the right not to ship out the order if freight charges exceeded our limits and offer a refund for your order. We seek your understand and patience if the unexpected happens.
Delivery time varies depending on where you are and cannot be guaranteed. Unforeseen delays or act of God could happen, but we will continue our efforts to ensure reliability of delivery.
We do not deliver to PO boxes or offer refunds for late shipments.
OVERSEAS SHIPPING
DHL is our trusted courier partner for overseas order. Our web store now comes with a shipping calculator! Ride on our exclusive special shipping rates to enjoy low shipping rates.
- We have lowered our shipping fees.
- We deliver to you within 5 workings days.
- We are giving membership discount.
- We deliver to remote areas.
CUSTOMS DUTY & TAXES
Our list prices and fees DO NOT include customs duty and taxes. If your order is shipped outside of Singapore, it may be subject to taxes or delays. You are required to check the custom duty threshold of the country you are sending to.
CANCELLATION OF DELIVERY
Delivery starts at the point of payment. Cancellation of delivery is not accepted after payment is received.
Overjoyed reserves the right to change these terms and conditions without prior notice.